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You've made it through the returns process and now it's our turn to play the waiting game while you return your package to us.

All that's left to do is print off the packing slip and return label and ship your return back to us. It's super easy!

Print Packing Slip and include it in the box with your return.
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Print Shipping Label and attach to the top of the box.

The package can then be taken to any FedEx drop-off location. You can use the FedEx locator to find one near you. You can also take the package to any FedEx driver. Once FedEx has the package, it will take 3 – 5 days for it to be delivered to us.

Print

NOTE: If the above link does not display a label, please wait a few minutes and click it again, or contact customer service for assistance.


Once your package arrives, it will go into the hands of our friendly return elves. Rumor has it that the elves got the pink slip from Santa back in the day when he decided to no longer accept returns. Because everyone wants to employ elves, we jumped at the opportunity. The caveat of employing elves, unfortunately, is that they tend to let their minds wander when confronted with shiny objects.

As a result, it may take between 2 and 4 weeks for your return to be fully processed. The times around and right after Halloween tend to be sequin-heavy, so it takes our elves a little longer to get through everything. Just be patient and know that we're getting through everything.

You can check the status of your return by visiting our Return Center again and entering your order number and email address.

Now if you will excuse us, we have some elves to wrangle. In the meantime, we insist that you enjoy the rest of your day, and stop back again if you have any questions!

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Your return(s) will be processed in 2-4 weeks.

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