Privacy Policy

Effective on date 06/04/2013

This privacy statement describes how HalloweenCostumes.com collects and uses the personal information you provide on our Web site www.HalloweenCostumes.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

HalloweenCostumes.com has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program does not cover information that may be collected through downloadable software. The TRUSTe program covers only information that is collected through this Web site, www.HalloweenCostumes.com. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trust mark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us. If you are not satisfied with our response you can contact TRUSTe here.


Collection and Use of Personal Information

We collect the following personal information from you:

  • Contact Information such as name, email address, mailing address, phone number
  • Billing Information such as credit card number, and billing address
  • Unique Identifiers such as user name, account number, password

We also collect the following optional information from you:

  • Information about your business such as company name

As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. We use this information to:

  • Fulfill your order
  • Send you an order confirmation
  • Assess the needs of your business to determine suitable products
  • Send you requested product or service information
  • Send product updates
  • Administer your account or process refunds
  • Send you a newsletter
  • Send you marketing communications
  • Administer contests and sweepstakes you entered, and notify you if you won
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts
  • Conduct research and analysis
  • Display content based upon your interests
  • List you in our member directory made available only to select employees

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us.


Testimonials

We post customer testimonials on our web site which may contain personal information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If you want to remove your personal information that is being displayed on our website under public pages please send your request to our contact form. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Information Obtained from Third Parties

If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.


Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

  • as required by law such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if HalloweenCostumes.com is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
  • to any other third party with your prior consent to do so

Third Party E-Commerce Solutions Provider

Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system, and collect your billing information directly from you for the purpose of processing your order. This company does not use this information for any other purpose.


Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

Our partners also use cookies in order for you to use the shopping cart. The use of cookies by our partners is not covered by our privacy policy. We do not have access or control over these cookies.

Web beacons

Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

Links to Other Web Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of HalloweenCostumes.com. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Analytics

Protecting Your Online PrivacyOur priority is to keep your online data safe. As part of our promise to you, we wanted to let you know that this website uses Google Analytics, Google Display Advertising, and Google Analytics Demographics and Interest Reporting to help us understand how visitors use our site. The tools mentioned above use "cookies," which are essentially text files placed on your computer to gather standard Internet log information and user behavior information in an anonymous form. The information created by the cookie about your use of the website (including IP address) is transmitted to Google and is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for our site specifically. 

We will never (nor will we allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our website. Google will not associate your IP address with any other data held by Google, nor will Google link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

If you would like to opt out of being tracked using Google Analytics on any website, then simply head over to Google Analytics Opt-out Browser Add-on and install the add-on in your browsers. 


Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services please contact us.


Security

When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us.

We provide two means for you to make a purchase on our site. You can either use our order form or a third party payment option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third party payment option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.


Additional Policy Information

Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

Our Web site offers a publicly accessible blog or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access it. The blog is mediated and you may have comments made by yourself removed by contacting us.

Live chat option is available on our websites, which will allow you to communicate with our customer service representative. You will be asked to provide your Personal Information to initiate a chat. This information is only used by HalloweenCostumes.com to assure proper quality control and will not be use for any other purpose than to provide the Live Chat service.


Correcting and Updating Your Personal Information

To review, delete or update your personal information to ensure it is accurate or if you no longer desire our service, please contact us.


Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


Contact Information

You can contact us by phone, mail or email:

HalloweenCostumes.com
2080 Lookout Drive
North Mankato, MN 56003

Phone: 507-386-8388 (Monday through Thursday 7am - 7pm CST
Fridays 9am - 5pm CST.)

Contact Form


California Residents: Your California Privacy Rights

Under California law, our customers that are California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. As detailed above, we do not share our customer's personal information with unaffiliated third parties for direct marketing purposes without their approval.

If at any time you wish to opt out of having your personal information shared with third parties and/or receiving information from HalloweenCostumes.com (via e-mail or postal mail) about new products, services, or promotions, you can do so. You can contact us by through our contact form. Please indicate what publications or services you no longer wish to receive so that we may better address your needs.