Shipping Manager is seeking an individual to join our team as a Shipping Manager. The Shipping Manager is responsible for ensuring customers receive the correct order and on time.


Position Responsibilities

  • Forecast daily order amounts for scheduling purposes and staff according to these needs.
  • Ensure schedule is meeting the department needs and is in balance with labor goals.
  • Ensure daily shipping requirements are met by following up on daily activities and setting goals to meet these requirements.
  • Improve overall profit in the shipping department by implementing new ideas.
  • Follow up on employee performance and work with Human Resources with concerns or performance issues.
  • Develop and motivate shipping team members.
  • Enforce rules for loss prevention along with the monitoring of employee behavior.
  • Work with programming department to increase accuracy and efficiency of shipping.
  • Communicate with Customer Service Manager about any shipping issues that may arise.
  • Analyze and create reports for any areas in need of improvement.
  • Update and write shipping procedures as the department and company evolve.
  • Determine new equipment purchases and offer proposals to CEO for approval.
  • Design the layout of shipping equipment and procedures, as needed to improve the shipping department.
  • Maintain contact with vendors and manufacturers of shipping supplies for best pricing on materials.
  • Other duties as assigned.


Job Performance Expectations

  • Train and assist the Assistant Shipping Manager with the following:
  • Ensuring Shipping Specialists are efficient with picking, packing, sorting and shipping or all orders placed. This includes:
  • Coaching employees on policies and procedures.
  • Reviewing employee productivity daily.
  • Helping Shipping Specialists with questions and making sure they have all the tools that are necessary in performing their job tasks.
  • Leading by example.
  • Train Shipping Specialists and Team Leads, both seasonal and year-round.
  • Ensure safety measures are being followed by all company employees.
  • Communicate with Warehouse Managers about inventory concerns.
  • Measure and weigh new products.
  • Order shipping supplies and maintain on-hand inventory.
  • Assist the Shipping Specialists, as needed with:
  • Picking, packing and shipping orders.
  • Take special shipments to the post office for manual processing.
  • Sorting outgoing packages for proper carrier pick-up.
  • Maintaining a clean and organized shipping department:
  • Stock shipping materials at packing stations.
  • Remove excess cardboard and garbage from the work areas and floors.
  • Sweeping the area to maintain cleanliness.


Desired Qualifications

  • High School Diploma or Equivalent with a preferred 4 year degree in a related field.
  • 2+ years of shipping experience or related field, with management experience preferred.
  • Proficient in Microsoft Office Suite.
  • Experience setting and meeting goals.
  • Positive, outgoing leader who is innovative and has a desire to win.


To apply for this position, please send your resume and cover letter to: